|TeleService Technologies||DLS Call Center Software|
Doyle-Logan Systems (DLS)
provides phone agents with how to handle each call.
When a call comes in via your phone switch, your operator (phone agent) is provided
with the appropriate screen containing what to say (the scripting)
and related information (additional references and database lookups).
These screens can be designed by you, customized for each type of call.
What Types Of Calls Can Be Taken With DLS?
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